Frequently Asked Questions

Everything you need to know about our ethical, plant-based beauty standards.

Are your products truly 100% vegan and cruelty-free?

Yes, absolutely. Every product at Goodness Vegan Clean Beauty is formulated without any animal-derived ingredients and we never test on animals at any stage of production.

What does 'Clean Beauty' mean at Goodness?

To us, clean beauty means transparency. We exclude over 1,500 potentially harmful ingredients, including parabens, phthalates, sulfates, and synthetic fragrances, ensuring our formulas are safe for you and the planet.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our eco-friendly warehouse.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our global reach while maintaining a low carbon footprint.

What is your return policy for opened products?

We want you to love your skin. If a product isn't working for you, we offer a 30-day satisfaction guarantee. You can return lightly used products for a full refund or store credit.

Is your packaging recyclable?

Sustainability is at our core. Our bottles are made from glass or PCR (Post-Consumer Recycled) plastic, and our shipping boxes are printed with soy-based ink on 100% recycled cardboard.